The theme park of "car, look, ride, feel" car operated by Amlux Toyota Co., Ltd. "Mega Web". This facility that you can test drive Toyota's cars and experience the advanced technology is also an "excellent fire prevention object" that is certified as a safe and secure building that is recognized as excellent for fire prevention. Therefore, through regular training, Of course, foreigners who visit every day are also able to evacuate safely, and Edison's multilingual products are also used in the training.
I have talked about the background and current situation of such introduction to the mega web.
Foreign visitors who increase after the Tokyo Olympic Games and the Paralympic Games in 2020
Mr. Ichi of the GR zone staff in the Toyota City Showcase who cooperated in the interview.
Originally a place called Odaiba, there were many foreign visitors, but it is getting even more since the Olympic Games were decided. Currently, about 40% of 6 million visitors a year are occupied by foreigners.
Currently there are staff who can speak English in the entire hall as well as staff who can do Chinese etc Basically it is the staff who can speak only Japanese.
Lineup zone displaying Toyota's new models. There were also popular car models overseas, and many foreign tourists were seen.
Although it is possible to guide you with simple English or gesture handouts if it is a daily guide, the number of people is limited, and the language is also limited. Therefore, it was difficult to smoothly induce evacuation for foreigners when emergency occurred.
I was looking for a way to deal with it, so I decided to introduce and introduce Edison 's multilingual products that were introduced in other facilities in Odaiba.
Since this product contains many pre-translated fixed form sentences, I can trust it more than what I translate on the spot and I think that the point that it can be activated immediately is very suitable for emergency use.
A thorough training system prepared for emergencies
Before the introduction, disaster prevention drills were conducted only in Japanese. However, after the introduction, Japanese is a vocal voice, and foreign characters such as British, Chinese, and Korean wear bibs, and in some scenes, multilingual products are used.
Since MegaWeb is certified as a superior fireproof object, in addition to the statutory disaster prevention training conducted twice a year at all facilities, monthly voluntary disaster prevention training at any facility, and smooth their own roles. Training is also provided separately for each section to check if it can be performed.
In addition, there are earthquakes, fires, tsunamis, etc. in the assumed disasters, and they are not notified until the start of the training, so staff can cope without looking at the scenario.
Towards 2020
As we anticipate that foreign customers will continue to grow, we will keep guidebooks in the current 9 languages of Japanese, English, Korean, Chinese (Traditional), Thai, Malay, Russian and Spanish In addition to German and French will be added.
Guidebook prepared in multilingual according to the visitors
Fortunately, after introduction, we are using only Edison's multilingual products for training because we are not suffering from an emergency situation, but we will continue to prepare for disaster through ongoing training in the future.
Look, ride, feel car theme park mega web
No. 3, 12 Aoyama 1 - chome, Koto Ward, Tokyo 135 - 0064
Web site https://www.megaweb.gr.jp/
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