We recognize the importance of customer's personal information carefully and promote the following initiatives to provide better products and services and protect customers' personal information with responsibility.

Strict observance of the law

We will comply with the Personal Information Protection Law and related persons and guidelines.

Collection of personal information

When we collect personal information from customers, we collect and accept the purpose of use and accept it, to the extent necessary for achieving that purpose.

Use of personal information

When we use your personal information, we will only use it within the scope of the purpose of use, we will not use beyond that purpose.

Internal organization

We will formulate internal regulations concerning the handling of personal information and the system and establish a system to comply with the protection of personal information.

Safety management measures

We strictly manage your personal information and take precautionary measures and safety measures against unauthorized access, loss, destruction, falsification, leakage etc.

Third party offer limit

We will not disclose / disclose your personal information to third parties without your consent, except in cases of laws or ordinances. However, except in the following cases.

• When it is necessary to disclose customer's information in order to provide services to customers.
• When our agent needs information to provide service to customers.
• When we receive consent from customers.
• Cases where disclosure of information based on law is requested from a public institution (police, court, etc.).
• In the event that your actions are contrary to the terms of use on this site or when it is deemed necessary for protecting our center's rights and services.

Continuous review of internal organization

We will continue to revise the rules concerning the handling of personal information and the organizational structure and employee education to implement it, so that effective and appropriate operation is sustained.

that's all

[Inquiry window]
For inquiries regarding the personal information protection policy, please contact the following window.
〒003-0802
2-3-1, Kikusui, Shiroishi-ku, Sapporo-shi, Hokkaido
Contact page
* Saturdays, Sundays, public holidays, year-end and New Year holidays, Golden Week period will be handled after the next business day.